FAQS

Buying a new mattress is a big investment, and the decision about which one to choose shouldn't be taken lightly. It's something you'll spend a third of your life in for the next 10 years (as long as you choose the right one of course).


We know that TEMPUR® very different from the conventional mattresses that are available today. So to help you decide if a TEMPUR® mattress could be right for you we've collected all of our most commonly asked questions together..

A: The one thing that all conventional (spring, waterbed, memory foam) mattresses have in common is that they force the user to conform to them. With TEMPUR®, the mattress actually conforms to the body.

A: By conforming to your body, the TEMPUR® mattress eliminates virtually all pressure points and spreads body weight evenly.

A: YES! You can try our 7cm overlay mattress for a few days in order to experience the value of  TEMPUR® material.

A: No, in fact the TEMPUR® mattress should never be turned.

A: One of the advantages of owning a TEMPUR® mattress from our TEMPUR®current collections* is that all models have removable washable covers. In all cases you can unzip, remove and machine wash the whole cover at 60°C. (This task is easier with two people.) In addition our Elite and Luxe models have been designed with QuickRefresh™ tops. This means you only need unzip, remove and wash the top layer which you directly sleep on. It is important when you launder your mattress cover that you always follow the manufacturer's instructions which can be found on a label stitched inside.


Should you wish to purchase a replacement or spare cover for your mattress in the future, please contact us for a quotation. We will need to know the exact model and size you purchased to ensure you receive the correct one. We also recommend the use of a TEMPUR-FIT™ Mattress Protector to keep your bed nice and fresh.


*Because we are always looking to improve our products, TEMPUR® owners of older models should check the care instructions of their mattress carefully. 

As a general rule of thumb, if your mattress has TEMPUR® Material embedded or quilted into the cover (this applies to the majority of older 'Deluxe' models,) while it may be removed for airing, it is not washable. Any subsequent washing will invalidate your guarantee.


If you are not sure, please call us on  +357 22681888 during regular office hours for further advice. 

A: We would not recommend using an electric blanket with a TEMPUR® mattress as the mattress works best with your natural body heat, so you may not feel the optimum support if an electric blanket is used. However, if you would still prefer to use an electric blanket, we would suggest an over blanket rather than an under blanket. An over blanket will be perfectly safe to use and will not damage the mattress.

A: The actual TEMPUR® pillow, made from TEMPUR® Material, cannot be washed. Contact with water or cleaning fluids will damage it. However most TEMPUR® pillows have a removable washable cover. This item can be laundered in accordance with the washing instructions found on the label sewn inside the pillow cover.

*Please note for older models such as the TEMPUR® Deluxe Pillow, if the cover cannot be removed do not attempt to wash it. There is a high possibility you will cause irreversible damage, destroying the benefits which the patented TEMPUR® Material provides.

A: The TEMPUR® pressure relieving material is composed of billions of visco-elastic spherical shaped, open cells. The cells respond to your body temperature and weight then shift and re-organise their position to mould to the exact contours of your body. It becomes softer in warmer areas (where your body is making the most contact with the surface) and remains firmer in cooler areas (where less body contact is being made). Due to the removal of pressure, blood is able to flow freely throughout the night, making you toss and turn less - in other words - you get a better night's sleep.

A: We get this question often, but in fact, sleeping warm on a TEMPUR® mattress is not an issue that our owners raise frequently. Our mattresses are designed to respond to your body temperature, which activates their ability to conform to your body, offering support and reducing pressure points. It is worth noting that with the improved support and reduced pressure points on your body, sleeping on our mattresses can help increase circulation, so you may find you need lighter bedding. If you feel warmer, try using a lower tog duvet, breathable bedding and keep your room well ventilated.

A: The TEMPUR® Material was originally developed in the early 1970’s at NASA’s Ames Research Centre, to relieve the pressure build up from the G-force experienced by astronauts during lift off. TEMPUR® scientists realised the enormous potential of this material and began experiments in the early 1980’s to perfect it for consumer use. After millions of pounds in research, the TEMPUR® Material we know today was perfected. As a result TEMPUR® was presented with an award by NASA in May 1998.

Many people believe that waterbeds give you almost perfect support by allowing your body to ‘float’ in a natural position. In fact, due to displacement the waterbed creates what experts call the “hammock effect.” This is an unnatural and unhealthy curve of the spine resulting from improper support. The TEMPUR® mattress allows your spine to rest in its natural position, giving you optimum sleeping posture and comfort.

Fully sprung mattresses covered by quilted thickly padded ticking mean you are lying on row after row of coiled sprung metal. This often creates pressure points that can cause painful joints and an aching back. The visco-elastic material in the TEMPUR® mattress moulds to your body, adjusting to your body weight, and distributing it evenly, reducing pressure and providing maximum support. Our TEMPUR®Hybrid Collection incorporates Precision™ Micro Coils in the base layer for those customers who prefer a faster response, but want the benefits that TEMPUR® Material brings too

Several copy visco mattresses are available today, but they are not visco-elastic and do not have the 85kg density of the TEMPUR® Material or its durability of 10 years. The TEMPUR® open cell visco-elastic material moulds to the exact contours of your body, giving you maximum support and pressure relief where you need it most.

Why not try out
TEMPUR® products
in store?

Find a Supplier